Choosing an agent is a vital part of Hajj and Umrah preparations. The Ministry of Hajj of Kingdom of Saudi Arabia produces a guideline as to what to look for when choosing a Hajj and Umrah Travel Agent. It is important that pilgrims understand these criteria and apply them when buying a hajj or ‘umrah package. These criteria are briefly mentioned below:
Other points pilgrims may also consider are follows;
Finally, despite all preparation and planning that you have done, still be prepared not to get what you have paid for or you have been promised. Many things can happen that totally outside the control of an agent. So try to see such situation from both sides.